All goods and services of Easygates Ltd (Company Reg. No. 03051720) are subject to the following terms and conditions. Terms and conditions different from those specified herein are only effective if expressly approved by Easygates Ltd.

Prices are believed to be correct at time of going live on website but may change without notice. All prices are subject to VAT where applicable unless otherwise stated.

All orders placed are subject to stock being available, if any item is out of stock, it will be sent as soon as possible. If there is likely to be a long delay, we will endeavour to contact you to advise of this. If an item becomes unavailable, we will contact you to advise of alternatives and give you the opportunity to cancel the original order. All orders can be cancelled provided we have not already shipped the goods to you. If Credit/ Debit cards have been processed there will be a 4% admin charge.

All goods remain the property of Easygates Ltd until paid for in full.

Delivery is via our courier Interlink Express or postal orders through Royal Mail. We try our very best to meet our quoted delivery time but this is impossible for us to guarantee. Easygates Ltd will not be liable in any way for failure to deliver on time whatever the reason.

Delivery via Royal Mail can not be classed as missing until 15 working days has lapsed. We will endeavour to assist as much as possible.

All goods are packed to ensure safe delivery, and Easygates Ltd cannot accept responsibility for loss or damage in transit. Complaints of loss or damage must be notified to the carriers and Easygates Ltd within 48 hours of the date of delivery; a claim must be made in writing within 7 days of the date of delivery.

Goods should not be returned without first obtaining a Returns Number. Goods returned by failing to obtain a returns number will be returned to the invoice address with no action being taken.

Goods returned for repair must be accompanied by a returns number and a note indicating the nature of the suspected defect, showing clearly the returnee's full name and address and giving proof of purchase from Easygates Ltd and must be within the warranty of the goods.

All goods returned to us for repair will be inspected and repaired or replaced. In warranty repairs will not carry any charges, provided the products were found to be faulty due to component failure - obvious misuse or abuse of the products will invalidate any warranty, and charges will be applied the same as out of warranty repairs.

Any installers details passed on by Easygates Ltd are for assistance only and are not in anyway warranted or supported by Easygates Ltd. Warranty is return to base and from date of purchase and not from date of installation. Warranty is with the customer as stated on the invoice and is not transferable to any third parties.

Out of warranty repairs will be subject to charges which cover the labour, replacement components and carriage. Where we deem a repair to be uneconomical, we will contact you for a decision on our course of action.

Goods returned for credit will only be accepted if they are in their original boxes, complete with instructions etc, and undamaged. A minimum handling charge of 15% will be made for all goods returned for credit and all will be subject to our discretion.

If goods have been ordered and are not required a 15% restocking fee will be imposed, Easygates Ltd will accept the goods back under the following conditions:
• The goods are returned within 28 days of invoice of the goods
• All packaging, fixing kits and instructions are as new
If any of the above conditions do not apply, then Easygates Ltd reserve the right to refuse the goods back.

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